Personal Loans Australia :: News
SHARE

Share this news item!

Afterpay Users Advised to Close Accounts for Mortgage Approval: A Closer Look

Examining the Intersection of BNPL Services and Traditional Lending Practices

Afterpay Users Advised to Close Accounts for Mortgage Approval: A Closer Look?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Afterpay, a leading Australian buy-now-pay-later (BNPL) provider, has raised concerns over certain banking practices affecting its users.
Reports indicate that some customers were advised to close their BNPL accounts to qualify for mortgages, only to be subsequently offered credit cards by the same financial institutions.

In a survey conducted by Afterpay involving 1,000 customers, over 10% reported being instructed to terminate their BNPL accounts as a prerequisite for mortgage approval. This practice highlights the growing tension between traditional lenders and emerging fintech services. While specific banks were not named, major institutions like Commonwealth Bank, NAB, and ANZ have denied such directives, though some, like ANZ, acknowledge that debt restructuring may be suggested based on an applicant's financial situation.

BNPL services have gained significant traction in Australia, especially post-pandemic, due to their convenience and minimal credit checks. However, the rapid growth of BNPL has prompted increased regulatory scrutiny. New legislation now mandates credit checks for BNPL users, aligning these services more closely with traditional credit products.

Afterpay argues that its users are as creditworthy as traditional credit card holders and criticizes banks for potentially exploiting misconceptions about BNPL users' financial stability. Michael Saadat, Afterpay's head of public policy, emphasized that account closures should not stem from misunderstandings about regulatory obligations.

For consumers, this development underscores the importance of understanding how different financial products can impact creditworthiness and loan eligibility. It's advisable for individuals to review their financial portfolios comprehensively and consult with financial advisors to navigate the complexities of borrowing in the evolving financial landscape.

In conclusion, the interplay between BNPL services and traditional banking practices is reshaping Australia's financial sector. As regulations evolve and consumer behaviors shift, both lenders and borrowers must stay informed to make decisions that align with their financial goals and obligations.

Published:Friday, 19th Dec 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Finance News

CommBank Sees Fivefold Increase in Online Home Loan Applications
CommBank Sees Fivefold Increase in Online Home Loan Applications
04 Jan 2026: Paige Estritori
The Commonwealth Bank of Australia (CommBank) has reported a significant surge in online home loan applications, with figures showing a fivefold increase over the year leading up to September 2025. This trend underscores a growing preference among Australian borrowers for digital channels when seeking mortgage solutions. - read more
ANZ Adjusts House Price Growth and Interest Rate Predictions
ANZ Adjusts House Price Growth and Interest Rate Predictions
04 Jan 2026: Paige Estritori
ANZ Bank has updated its forecasts for the Australian housing market, projecting faster house price growth and delaying expectations for interest rate cuts. The bank now anticipates capital city house prices will rise between 6% and 7% in 2024, followed by increases of 5% to 6% in 2025, and around 5% in 2026. These revised figures suggest a more robust housing market than previously expected. - read more
Investor Lending Surges to Eight-Year High in Australia
Investor Lending Surges to Eight-Year High in Australia
04 Jan 2026: Paige Estritori
Recent data indicates a significant resurgence in property investor activity within the Australian mortgage market. In the three months leading up to June 2025, investors accounted for 38% of all new loans written for property purchases, marking the highest level in nearly eight years. This uptick is largely attributed to falling interest rates and persistently low rental vacancies, which have enhanced the attractiveness of property investments. - read more


Personal Loans Articles

Avoid Common Budgeting Mistakes for First-Time Borrowers
Avoid Common Budgeting Mistakes for First-Time Borrowers
As a first-time borrower, understanding the importance of budgeting is crucial. Effective budgeting can make all the difference in achieving financial stability and meeting your financial goals. It helps you manage your income, control your spending, and save for future needs. - read more
How to Communicate with Lenders During Financial Hardship
How to Communicate with Lenders During Financial Hardship
Financial hardship occurs when an individual is unable to meet their financial obligations due to a variety of circumstances. This could stem from a loss of income, unexpected expenses, or rising living costs that outweigh financial resources. - read more
Top Mistakes to Avoid When Applying for a Loan
Top Mistakes to Avoid When Applying for a Loan
Applying for a loan can be a daunting process, filled with numerous requirements and potential pitfalls. However, avoiding mistakes is crucial to boost your chances of approval and secure the best possible terms. Making errors during your application can lead to unnecessary delays, higher interest rates, or even denial. - read more


Need Help Finding a Loan?
Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check!
Loan Amount:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.

All finance quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Hard Inquiry:
A credit report check by a lender or other entity as part of the credit approval process, which can lower your credit score.