Personal Loans Australia :: News
SHARE

Share this news item!

Afterpay Users Advised to Close Accounts for Mortgage Approval: A Closer Look

Examining the Intersection of BNPL Services and Traditional Lending Practices

Afterpay Users Advised to Close Accounts for Mortgage Approval: A Closer Look?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Afterpay, a leading Australian buy-now-pay-later (BNPL) provider, has raised concerns over certain banking practices affecting its users.
Reports indicate that some customers were advised to close their BNPL accounts to qualify for mortgages, only to be subsequently offered credit cards by the same financial institutions.

In a survey conducted by Afterpay involving 1,000 customers, over 10% reported being instructed to terminate their BNPL accounts as a prerequisite for mortgage approval. This practice highlights the growing tension between traditional lenders and emerging fintech services. While specific banks were not named, major institutions like Commonwealth Bank, NAB, and ANZ have denied such directives, though some, like ANZ, acknowledge that debt restructuring may be suggested based on an applicant's financial situation.

BNPL services have gained significant traction in Australia, especially post-pandemic, due to their convenience and minimal credit checks. However, the rapid growth of BNPL has prompted increased regulatory scrutiny. New legislation now mandates credit checks for BNPL users, aligning these services more closely with traditional credit products.

Afterpay argues that its users are as creditworthy as traditional credit card holders and criticizes banks for potentially exploiting misconceptions about BNPL users' financial stability. Michael Saadat, Afterpay's head of public policy, emphasized that account closures should not stem from misunderstandings about regulatory obligations.

For consumers, this development underscores the importance of understanding how different financial products can impact creditworthiness and loan eligibility. It's advisable for individuals to review their financial portfolios comprehensively and consult with financial advisors to navigate the complexities of borrowing in the evolving financial landscape.

In conclusion, the interplay between BNPL services and traditional banking practices is reshaping Australia's financial sector. As regulations evolve and consumer behaviors shift, both lenders and borrowers must stay informed to make decisions that align with their financial goals and obligations.

Published:Friday, 19th Dec 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Finance News

RBA Card Data Points to Ongoing Pressure on Household Debt
RBA Card Data Points to Ongoing Pressure on Household Debt
16 Jul 2026: Paige Estritori
The Reserve Bank of Australia’s latest retail payments figures, released on 7 July 2026, add another useful snapshot of how Australians are managing day-to-day spending and short-term debt. In May 2026, total purchases on Australian-issued cards reached $99.7 billion, with credit and charge cards accounting for $40.7 billion and debit cards making up $59.0 billion. Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check! - read more
Australians Lean Further Into Personal Credit
Australians Lean Further Into Personal Credit
09 Jul 2026: Paige Estritori
Australia’s appetite for personal credit has shown another lift, with the Reserve Bank of Australia’s latest financial aggregates pointing to renewed momentum in May 2026. The data, released on 30 June, shows personal credit rose by 0.6 per cent over the month, up from 0.2 per cent in April. Over the year to May, personal credit was 4.4 per cent higher, compared with 2.9 per cent annual growth at the same point last year. - read more
What ASIC’s Car Finance Review Means for Borrowers
What ASIC’s Car Finance Review Means for Borrowers
02 Jul 2026: Paige Estritori
ASIC’s latest review of the car finance market is a timely reminder that the cheapest-looking loan is not always the cheapest loan. Released on 24 June 2026, the regulator’s Report 832 examined more than 350,000 car loans across eight finance providers and found concerns around loan costs, third-party distribution and how lenders monitor outcomes for customers. - read more


Personal Loans Articles

Mastering Money Management: The Essentials of Personal Budgeting
Mastering Money Management: The Essentials of Personal Budgeting
Embarking on a journey towards financial stability begins with the mastery of personal budgeting. It's the cornerstone of sound money management, where every dollar is allocated purposefully, paving the way for a future free from the shackles of financial stress. In this all-important first step, individuals learn the fine art of balancing their earnings with their expenditures, a fundamental skill for anyone looking to navigate their finances with confidence. - read more
Pre-Approval Loans: How They Work and Why They Matter
Pre-Approval Loans: How They Work and Why They Matter
A pre-approval loan is an agreement between a lender and a borrower indicating how much the lender is willing to lend to the borrower, subject to certain conditions. - read more
How to Boost Your Loan Approval Chances
How to Boost Your Loan Approval Chances
Getting a loan approved can be a critical step in achieving your financial goals, whether it's buying a home, starting a business, or consolidating debt. However, the loan approval process can often be complex and challenging, with many Australians facing difficulties in securing the loans they need. - read more


Need Help Finding a Loan?
Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check!
Loan Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.

All finance quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Bull Market:
A market condition where the prices of securities are rising, or are expected to rise.