


The review will assess lenders, brokers, and intermediaries for adherence to responsible lending practices, loan default management, hardship protocols, and dispute resolution processes. Initially, seven lenders are under scrutiny, with plans to include additional brokers and intermediaries as the project progresses.
For consumers, this review signifies a proactive approach by regulatory authorities to safeguard borrower interests. It underscores the importance of transparency and fairness in lending practices, ensuring that consumers are not subjected to misleading information or unfair terms.
Borrowers are encouraged to stay informed about their rights and to report any concerns regarding lending practices to ASIC. Understanding the terms of your loan agreement, including interest rates, fees, and repayment schedules, is crucial. If you experience financial hardship, it's important to communicate with your lender and explore available options for assistance.
For the motor vehicle finance industry, this review serves as a reminder of the necessity for compliance with regulatory standards and the importance of ethical conduct. Institutions are urged to evaluate their practices and make necessary adjustments to align with consumer protection laws and regulations.
As the review unfolds, both consumers and industry participants should remain attentive to updates from ASIC. This initiative aims to foster a more transparent and fair motor vehicle finance sector, ultimately benefiting all stakeholders involved.
Published:Thursday, 16th Oct 2025
Source: Paige Estritori