Personal Loans Australia :: News
SHARE

Share this news item!

ANZ Settles $85 Million Dispute in Car Loan Commission Case

ANZ Settles $85 Million Dispute in Car Loan Commission Case

ANZ Settles $85 Million Dispute in Car Loan Commission Case?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

A significant settlement has been reached by financial powerhouse ANZ, totaling $85 million, concerning practices in its former car financing division.
The settlement puts an end to allegations surrounding ANZ's controversial loan commission strategy, which purportedly exploited consumers purchasing vehicles.

Bringing this issue to light, prominent law firm Maurice Blackburn Lawyers had initiated multiple class actions, implicating financial institutions including ANZ, Westpac, St George Finance, and Macquarie Leasing. The accusations centered on the employment of "flex commission" systems, which the Australian Competition & Consumer Commission (ACCC) prohibited in November 2018.

In essence, flex commissions permitted car dealerships to control the interest rates and terms of the vehicle loans they arranged. According to Maurice Blackburn, these provisions incentivized dealerships to inflate interest rates and prolong loan durations to secure more substantial commissions from banks.

"In our role as representatives of the affected group members, we contend that these commissions were not only unfair but also unlawful, leading consumers to incur inflated loan interest costs," reads a statement on Maurice Blackburn's website. "Compensation and other forms of redress are sought for those adversely impacted."

Rebecca Gilsenan, the national head of class actions at Maurice Blackburn, hailed the ANZ settlement as a transformative outcome for impacted customers. "This result represents a crucial victory for borrowers who were left paying undue amounts on their car loans," Gilsenan announced on Friday.

Gilsenan emphasized the expectation of borrowers that dealers, distinct from lenders, should provide the most competitive loan rates. She noted the positive rectification by ANZ as they accorded fairness to their past customers.

This outcome, originating from a report by NewsWire, signals the end of a lengthy legal confrontation for ANZ, occurring alongside forthcoming proceedings involving Westpac and St George Finance and Macquarie Leasing at the Victorian Supreme Court, scheduled to resume late October.

Despite agreeing to the settlement, ANZ clarified that it does not admit liability within any of the cases it resolved. "The Esanda class action concerned flex commissions applied to Esanda car loans arranged by dealers from 2011 till the end of March 2016," mentioned a statement from ANZ. Notably, the bank divested its Esanda Dealer Finance holdings in 2016, showcasing its departure from this business model.

Further, ANZ disclosed a $14 million settlement concerning another legal issue related to superannuation fund investments through its formerly owned entities, OnePath Custodians and OnePath Life.

Conclusively, the described settlements require approval from the court, maintaining ANZ's consistent stance of no liability affirmation. Responses from Westpac and Macquarie Bank remain awaited.

Published:Sunday, 6th Oct 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Finance News

Plenti Group Reports Record Financial Performance in FY26
Plenti Group Reports Record Financial Performance in FY26
20 May 2026: Paige Estritori
Plenti Group Limited, a prominent Australian fintech lender, has announced a record cash profit before tax (PBT) of $30.8 million for the fiscal year ending March 31, 2026. This figure represents a remarkable 117% increase compared to the previous year, underscoring the company's robust growth and operational efficiency. - read more
Australian Banks Respond to RBA's Cash Rate Increase
Australian Banks Respond to RBA's Cash Rate Increase
20 May 2026: Paige Estritori
In response to the Reserve Bank of Australia's (RBA) recent decision to raise the national cash rate to 4.35%, Australia's major banks have announced corresponding increases in their interest rates. This marks the third consecutive rate hike this year, bringing the cash rate back to levels last seen in early 2025. - read more
Beforepay Group's Personal Loan Originations Surge by 73%
Beforepay Group's Personal Loan Originations Surge by 73%
20 May 2026: Paige Estritori
Beforepay Group, an ASX-listed financial technology company, has reported a substantial 73% increase in personal loan originations during the third quarter of the 2026 fiscal year. This growth underscores the rising consumer demand for accessible and flexible financial solutions in Australia. - read more


Personal Loans Articles

The Ultimate Guide to Maintaining a Healthy Credit Score
The Ultimate Guide to Maintaining a Healthy Credit Score
Welcome to our ultimate guide on maintaining a healthy credit score. Whether you're just starting your credit journey or you're an experienced borrower, understanding how to keep your score high is crucial. - read more
Key Strategies for Smooth Loan Approval
Key Strategies for Smooth Loan Approval
Pre-approval loans are a preliminary step in the loan approval process. They provide borrowers with a conditional commitment from a lender, indicating the maximum amount they are willing to lend, based on the borrower’s financial situation. - read more
How to Communicate with Lenders During Financial Hardship
How to Communicate with Lenders During Financial Hardship
Financial hardship occurs when an individual is unable to meet their financial obligations due to a variety of circumstances. This could stem from a loss of income, unexpected expenses, or rising living costs that outweigh financial resources. - read more


Need Help Finding a Loan?
Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check!
Loan Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.

All finance quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Personal Loan:
A personal loan is usually made by a financial institution to an individual person without the need for the provision of asset security. Personal loans can generally be obtained for any worthwhile purpose subject to the lending criteria of the financ